CONTACT US
1. Communication Scope
All service-related inquiries, experience feedback, service suggestions and problem troubleshooting demands proposed by customers are within the scope of our official contact reception. We accept all legitimate and objective customer communication content.
2. Service Attitude
Our service personnel will maintain patient, polite and professional service attitude in all communication links. We actively listen to customers’ ideas and take the initiative to solve service puzzles for customers.
3. Processing Principle
All customer demands will be processed in accordance with unified service norms. Simple demands will be responded to efficiently, and complex demands will be tracked continuously until closed-loop processing is completed.
All service-related inquiries, experience feedback, service suggestions and problem troubleshooting demands proposed by customers are within the scope of our official contact reception. We accept all legitimate and objective customer communication content.
2. Service Attitude
Our service personnel will maintain patient, polite and professional service attitude in all communication links. We actively listen to customers’ ideas and take the initiative to solve service puzzles for customers.
3. Processing Principle
All customer demands will be processed in accordance with unified service norms. Simple demands will be responded to efficiently, and complex demands will be tracked continuously until closed-loop processing is completed.